FAQs

Understanding how our tile and grout cleaning process works doesn’t need to be a major headache. Fortunately, we’ve come up with some of the most common frequently asked questions we face as a tile and grout cleaning team. Hopefully, these will help you to learn more about the ideal solutions for your home’s tile and grout cleaning needs.

While every business’s grout cleaning methods vary, we primarily use steam cleaning technologies to provide the best cleaning services possible. Indeed, bacteria and debris can build up over the years in your property’s grout, and these can be difficult to dislodge – but the heat of steam cleaning loosens these from the grout so we can rapidly clean them to the highest standard. Plus, this method also uses no harmful chemicals and leaves no mess or staining.

If you need your property’s grout restored, then don’t panic; we can help with this! As a professional
team of tile and grout cleaners, we can help restore your grout to its former glory with our top-class
steam technology. Indeed, grout is a porous material. Over time, grout takes up moisture and dirt
from the environment; however, with state-of-the-art steam cleaning solutions, these can be
dislodged!

Have you wondered whether you need grout sealing? While this isn’t necessarily required, it’s
something we insist on to protect the quality of your grout from a long-term perspective. Indeed,
your property’s grout can easily stain or discolour over time, which is why we insist on providing
grout sealing for every job to ensure your grout stays clean after we’ve finished cleaning it!

Yes, we can provide top-class tile cleaning solutions as well as grout cleaning. Contact us to find out
more about how these services could be suitable for your needs!

Each area should be measured separately for the most accurate area estimate. To calculate the total
area, measure the width and length of the room and multiply these to get the total approximate
square footage that requires cleaning.

Professional grout cleaning services can often be essential to keep your grout in top condition,
especially if it wasn’t sealed previously.

We never use toxic chemicals for our tile and grout cleaning services; instead, we use high-
temperature, low-pressure cleaning solutions with steam instead. Steam is effective at dislodging
dirt and stains from the grout, even if they seem to be very embedded. Plus, this method ensures we
don’t need to use nasty chemicals that could risk your health and stain your tiles.

We use low-pressure hot water steam cleaning for our tile and grout cleaning services. Though this
method takes a little longer to clean than harsh chemicals, it ensures the highest-quality results
without worrying about staining, damage, and the like.

Prior to grout cleaning, we request that all furniture be moved out of the way so we can provide top-
class cleaning services. Our team can help with moving smaller furniture, although we are unable to
assist with heavy furnishings.

Before we arrive, we request that all furniture and items be moved. This allows us to get started
immediately.

We can provide an estimate for our tile and grout cleaning services! Simply get in touch with a
member of our team, and we’ll do our best to help out.

We try to schedule our tile and grout cleaning services as soon as possible following an order being
placed. This is usually within a few days, although it can take up to a week.

We occasionally use a truck-mounted cleaner if the nature of the work requires it. These cleaners
are capable of generating pressures of up to 3000 psi, making them incredibly effective at cleaning
tile and grouting. We carefully choose the most suitable pressure to ensure that your tiles don’t get
damaged when we use a truck-mounted cleaner.

WE ARE WORKING IN DIFFERENT SUBURBS!